Return Policy

At Concierge Podiatry Spa, we strive to ensure your complete satisfaction with every purchase you make. If for any reason you are not entirely satisfied with your purchase, we are here to help. Please review our return policy below to understand your options for returning or exchanging products purchased from our website.

1. Returns and Exchanges

1.1 Returns: If you wish to return an item purchased from Concierge Podiatry Spa, you may do so within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please include proof of purchase, such as a receipt or order confirmation, with your return.

1.2 Exchanges: Exchanges are subject to availability, and the item being exchanged must meet the same eligibility criteria as outlined for returns.

2. Refunds

2.1 Refund Eligibility: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. To be eligible for a refund, the returned item must meet the conditions specified in section 1.1. If your return is approved, we will initiate a refund to your original method of payment.

2.2 Refund Processing Time: Please allow up to 5-7 business days for the refund to be processed and reflected in your account. The exact timing of the refund may vary depending on your financial institution.

3. Return Shipping

3.1 Return Shipping Costs: Customers are responsible for covering the costs of return shipping, unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid return shipping label for your convenience.

3.2 Shipping Address: To return an item, please ship it to the following address: Concierge Podiatry & Spa, 485 E. 17th St. Suite 500, Costa Mesa, Ca 92627

4. Contact Us

If you have any questions or concerns about our return policy, or if you need assistance with a return or exchange, please don't hesitate to contact our customer service team. You can reach us by email at frontoffice@cpsnewport.com or by phone at 949 650-1147. Our dedicated team is here to assist you and ensure that your experience with Concierge Podiatry Spa is nothing short of exceptional.

5. Policy Updates

Concierge Podiatry Spa reserves the right to modify or update this return policy at any time without prior notice. Any changes to the policy will be posted on our website, and it is your responsibility to review the policy periodically for any updates. By continuing to use our website and services, you agree to be bound by the terms of the most recent version of the return policy.